Refund and Returns Policy

Thank you for shopping at Venture Studios. If you are not entirely satisfied with your purchase, we’re here to help.

This return and refunds policy exclusively applies to voucher experiences purchased on our website: If you have purchased a voucher elsewhere please contact your local Venture Studio to discuss their return and refund policies. Contact details for studios can be found here.

  • Refunds can only be made on unused vouchers bought directly from the Venture Studios website ( within 30 days of purchase.
  • A refund cannot be given once a booking has been made with one of the Venture Studios.
  • Refunds can only be made to the purchaser and the monies will be refunded directly to the original method of payment.
  • Refunds cannot be given on expired, extended or exchanged vouchers.
  • Competition prizes or promotional vouchers cannot be refunded.
  • To request a refund please contact the relevant studio – you can find our studio details HERE